IELTS Writing Task 1 GT – Bought an item of clothing

You should spend about 20 minutes on this task.

You recently bought an item of clothing from a shop. You discovered that it had a fault and returned it to the shop for replacement or refund. However, the assistant told you that this was against the store’s policy.

Write a letter to the store manager, explaining the problems you have had. Ask for a refund or exchange on the item. In your letter:

Write at least 150 words.

You do NOT need to write any addresses.

Begin your letter as follows:

Dear …………….. ,

Sample Answer (172 Words, 17 Sentences, 8 Paragraphs, Band 9)

8th January 2009.

Dear Sir/ Madam

Re: Faulty jumper and refund refusal.

On Wednesday 2nd January, I bought a green long-sleeved jumper from your store. The jumper was medium-sized and made of cotton. It cost $59.95 and it was not on special.

When I got home, I discovered that there was a small hole in the left sleeve. It looks like a rip of some kind and the stitching has unraveled. I returned to your shop the next day to ask for an identical replacement jumper. Unfortunately, there were none in stock. Therefore I asked for a refund. However, the shop assistant refused to give me a refund because it was not in the policy of the store.

I am writing to demand a refund or, at the very least, a replacement jumper. The jumper is unwearable as it is and I do not want to buy anything else. I hope that you can assist me in this matter. If I do not get satisfaction, I will be forced to seek legal advice.

Yours sincerely,
Amber Crew.

(NB: Follow the above writing structure for getting higher IELTS band score in the examination. This sample answer can be an example of good writing out of many possible approaches.)

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