You should spend about 20 minutes on this task.
You traveled by plane last week and your suitcase was lost. You have still heard nothing from the airline company.
Write to the airline and explain what happened. Describe your suitcase and tell them what was in it. Find out what they are going to do about it.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear …………….. ,
Sample Answer 1 (170 Words, 12 Sentences, 9 Paragraphs, Band 9)
Dear Sir/ Madam,
I was one of the passengers who took the flight from Kuala Lumpur (Malaysia) to Melbourne (Australia) on 16 March. Unfortunately, my suitcase did not come out after the flight. Although I have explained this to Mr. Johnson who was in charge at the luggage Claim office and promised to give me a call within next 24 hours, but this did not happen.
My suitcase is a dark brown leather with black handle. Inside the suitcase, you will find some cloths, souvenirs for friends I will visit. There are few books and two copies of a business proposal which I need for the presentation on 30 March.
I would appreciate it if you could contact me as soon as possible. If you could send this suitcase to me by courier service, I would be more grateful. I have arranged to pay for the service. My flight number, luggage claim number and address are written below.
Flight Number: MH 168
Luggage Claim Number: 00269
Address: 20 Golden Road, Seremban, Malaysia.
Saydul Islam Lipon.
Sample Answer 2 (156 Words, 12 Sentences, 11 Paragraphs, Band 9)
Dear Sir / Madam,
I was one of the passengers who took the flight from Narita (Tokyo) to Heathrow (London) on 5 August. Unfortunately, my suitcase did not come out after the flight. Although I have explained this Mr. McDonald who was in charge at the Luggage Claim Office I have not heard from him as of now.
My suit case is Grey Samsonite whose size is 10 x 95 cm. There are 3 stickers on one side and 1 heart shaped sticker on the other side. My initials “AR” are also written on both sides.
There are a few books and a copy of my thesis in that suitcase, which I need for the conference on 19 August.
So, I would deeply appreciate it if you could give me a prompt reply at your most convenient. My flight number, luggage claim number and address are written below.
Flight No: NH 101
Luggage Claim No: 00026
Address: 6H Silver Street
(NB: Follow the above band 9 writing structure for getting good band score in IELTS Exam. This Sample answer can be followed as an example of a very good answer. However, please note that this is just one example out of many possible approaches.)